Staff Survey

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Please select an office:*

Please provide your name or leave blank if you prefer to remain anonymous:

1. Employee Job Satisfaction

Please take a few minutes to tell us about your job and how the organisation assists you.

I am encouraged to come up with new and better ways of doing things:*

My work gives me a feeling of personal accomplishment:*

I have the tools and resources to do my job well:*

The company keeps employees informed about matters affecting us:*

When a customer is dissatisfied, I can usually correct the problem to their satisfaction:*

I understand why it is so important for the organisation to value diversity:*

My job makes good use of my skills and abilities:*

My seniors and managers visibly demonstrate a commitment to quality:*

2. Employee Job Satisfaction - Job Passion and Self Evaluation

We would like to ask you about the kinds of positive experiences you have in your organisation.

I experience personal growth, such as updating skills and learning new things:*

Management looks to me for suggestions:*

Supervisors encourage me to be my best:*

I am rewarded for the quality of my efforts:*

I am valued by my supervisor:*

The company has a positive image to my friends and family:*

My job makes a difference in the lives of others:*

Overall, I am satisfied with my job:*

Next, we are interested in how you believe you perform on the job.

When answering these questions, please rate your own productivity and quality of your work out of 100%.

Overall productivity in getting the job done:*

Going beyond what is expected of me to make customers happy:*

I respond quickly and courteously to fulfill client needs:*

The overall quality of service that I provide:*

What is it that helps you to be productive and provide quality service?*

What would help you to be more productive and provide higher quality service?*

How long have you worked for the company?*

Overall, how satisfied are you with your position in the company?*

Do you think the organisation recognises employees as individuals?*

What kinds of staff rewards would you like to see?*

How motivated are you to see the company succeed?*

How flexible is the company regarding your family responsibilities?*

Would you advise a friend to apply for a job at this company?*

Have you ever observed or experienced any of the following forms of discrimination or harassment at this company?*

Please indicate your level of agreement with each of the following statements.

The company clearly communicates its goals and strategies to me:*

I receive adequate opportunity to interact with other employees and managers:*

I am offered opportunities to progress in my career:*

Culture Statements

Our culture statements guide our service delivery aspirations. Our culture statements are as follows:

RESPECT will be ingrained in my everyday interactions both professionally and personally. I will treat all customers, colleagues, professionals, and other stakeholders along with their property with RESPECT.

Do you think RESPECT is demonstrated in your everyday interactions?*

Do you think your managers treat you with RESPECT?*

Do you think your service users treat you with RESPECT?*

I will COMMUNICATE EFFECTIVELY within my everyday practice, including maintaining confidentiality, to enable trusting relationships and uphold integrated working alongside professional standards.

Do you think you COMMUNICATE EFFECTIVELY?*

Do you think your managers COMMUNICATE EFFECTIVELY with you?*

Do you think your service users are able to COMMUNICATE EFFECTIVELY?*

I will carry out my roles and responsibilities with CARE. I will approach all customers, colleagues, professionals, and other stakeholders with a CARING nature, remembering that CARE is at the heart of everything we do.

Do you think you carry out your roles and responsibilities with CARE?*

Do you think your managers show CARE towards you?*

Do you think your service users show CARE towards you?*

I will be APPROACHABLE for all past, present, and future stakeholders by observing organisational policies, procedures, and culture statements. I will be open to new ideas, suggestions, positive criticism, and interaction to maintain an APPROACHABLE service.

Do you think you are APPROACHABLE?*

Do you think your managers are APPROACHABLE?*

Do you think your service users find us APPROACHABLE?*

I will work with a POSITIVE ATTITUDE, taking ownership, accountability, and responsibility for my practice. I will support all customers to have a POSITIVE ATTITUDE to promote meaningful involvement in their care and support.

Do you think you work with a POSITIVE ATTITUDE?*

Do you think your managers work with a POSITIVE ATTITUDE?*

Do you think your service users have a POSITIVE ATTITUDE?*

Job Satisfaction Continued

Considering everything, how satisfied are you with your job?*

How satisfied are you with the information you receive from management on what’s going on in the company?*

How satisfied are you with the training opportunities available to you?*

What suggestions do you have for improving the organisation?*

Any other comments?*